We can operate a process to comply with the Inspections Code of Practice and represent your organisation in a consistent and professional manner to all relevant Stakeholders. This can include receiving and logging details of the initial defect notice, investigating the validity of the defect and where appropriate establishing the responsible party, liaising with interested parties, raising remedial works, monitoring works through to resolution and escalating matters when necessary.

Recent severe winters have seen an unprecedented increase in potholes, with these often forming at the interface between the carriageway and ironwork / utility apparatus. There can be differing interpretations as to whether these scenarios fall under the scope of defective apparatus, potentially leading to escalating repairs and costs.

We can deal with the receipt and processing of Section 81 notices on your behalf, assessing validity, effecting ‘first-time-fix’ where possible without excavation and liaising with the local authority in circumstances where the apparatus is not defective, thereby avoiding unnecessary costs.

We can assist you in managing Highway Authority invoices and charges. Utilising experienced staff we can discuss the legislation and define your policies, so the charge management team process all transactions in line with your requirements. This may include for example: Permit fees, FPNs, Section 74 charges, Defect inspection fees and lane rental charges.

Staff with expert knowledge of the New Roads and Street Works Act (NRSWA) and Traffic Management Act (TMA) are available on a consultancy basis or to deliver training programmes tailored to your specific requirements.